The purpose of the present study was to investigate the mediating effect of corporate entrepreneurship on the relationships between job burnout and frontline bank employee¿s in-role performance. Rises in rudeness of manner and verbal aggression by consumers and the pressures of work-life balance inject additional doses of daily burnout to the already stressful work environments of frontline employees. To understand the system that governs the productivity and in-role performance of service employees,... Mehr