1 Introduction.- I Probability.- 2 Randomness and Probability.- 3 Combinatorics.- 4 Random Variables and Distributions.- 5 Expectation and Fundamental Theorems.- II Stochastic Processes.- 6 The Poisson Process and Renewal Theory.- 7 The M/G/1 Queue.- 8 Markov Processes.- 9 Matrix Geometric Solutions.- 10 Queueing Networks.- 11 Epilogue and Special Topics.- A Types of Randomness.- A.1 Randomness: Physical Systems.- A.1.1 Intrinsic Probability.- A.2 Randomness: Deterministic Systems.- A.2.1 The Baker's... Mehr