The topic of performance is not a straightforward one (Corvellec, 1995). An organisation is judged by its performance. The word ¿performance¿ is utilised extensively in all fields of management. Employees play a pivotal role in organizational success (Collis and Montgomery, 1995). Employee performance has shown to have a significant positive effect on organizational performance (Collis and Montgomery, 1995). There is a growing recognition that the primary source of competitive advantage is derived... Mehr